Can you please tell me why it is so difficult to obtain papers for a support dog? My friend, age 62, who is on disability for arthritis of the spine and PTSD, was once a surgeon's assistant. She had two boys who became Green Berets and fought eight years in Iraq. They're in Texas and California now. She has two grandchildren she has never met. Her family (two 82-year-old parents) will not help her. She's on apartment waiting lists. None accept a small Yorkie Terrier. That's her family now, a small dog which most apartments will not accept unless the person has support dog papers. When she asked the doctor for help, the doctor made her undergo the doctor's idea of therapy - psychiatric medicine and a 20-year-old therapist. No papers were ever provided.

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There is a difference between 'service' animals (Federal ADA designation), and 'support' animals - NYS even enacted a law against 'fake' service animals due to those that abuse the special privileges associated for 'service' animals.

I hope you can use the information herein for your friend -


Part of the reason is that too many people made false claims about support animals just so they could take them places. Too much fraud made the process harder. There are numerous apartments that accept pets with a pet deposit - keep looking.

And...the fact that her kids served in the military has absolutely nothing to do with her case.

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