Those are our "privileged" shoppers, and we deal with their "I'm in a hurry" daily. Some customers are extremely impatient, and when the lines are long, the quiet remarks and huffing and puffing isn't going to change a thing. They realize that but continue to complain anyway. Also, why customers feel that it's no big deal to rip open packaging and leave merchandise everywhere is mind boggling. We're talking adults here. Working retail was difficult this holiday season. Some customers are so miserable that I feel sorry for them. They are wasting a beautiful life being that way, but they shouldn't take it out on the cashiers. 

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